@article{singh-2026-insight-in-sight-complaint-det,
    author = "Singh, Apoorva and Ghosh, Soumitra and Singh, Karanjot and Lepri, Bruno",
    title = "Insight in Sight: Complaint Detection and Aspect-Based Reasoning Through Visually-Grounded Reviews With VLLMs",
    year = "2026",
    research_areas = "collective-behavior-action",
    url = "https://doi.org/10.1109/tcss.2025.3587696",
    doi = "10.1109/tcss.2025.3587696",
    journal = "IEEE Transactions on Computational Social Systems",
    publisher = "Institute of Electrical and Electronics Engineers (IEEE)",
    volume = "13",
    number = "1",
    pages = "84-96"
}